Retailers continue to be targeted by website accessibility lawsuits. Unfortunately, the legal landscape remains unpredictable and it varies greatly based on what jurisdiction a retailer is sued in. There remains no easy fix to prevent litigation. Plaintiff’s lawyers argue that “inaccessible” websites or mobile apps fail to comply with the Americans With Disabilities Act or similar state civil rights laws. However, there are no set of detailed website accessibility standards or regulations and instead, the Department of Justice’s position has been that the Americans with Disabilities Act’s general nondiscrimination and effective communication provisions apply to web accessibility. The Department has directed that businesses look to existing technical standards for website accessibility including the Web Content Accessibility Guidelines (WCAG) and the Section 508 Standards, which the federal government uses for its own websites. And despite the absence of formal website accessibility standards, the Department has continued to file enforcement actions against businesses who operate websites that it deems inaccessible.Continue Reading Website Accessibility Litigation Continues to be Costly and There is No Easy Fix
Hayley Grunvald is a partner in the Labor and Employment Practice Group in the firm's San Diego (Del Mar) office.
As we move into the second quarter of 2020, governments around the country are analyzing how to best open up their economies. Part of this will include people returning to work, restaurants, retail establishments, and other places of public accommodation. Landlords, business owners, and others want to know how to take steps to reopen safely while government mitigation efforts are being developed to help slow the spread of COVID-19 until a vaccine is developed. And where authorities don’t have specific mitigation efforts, instituting protocols will fall squarely on landlords, business owners, and those who operate places of public accommodation.
Continue Reading Taking Temperatures During COVID-19: A Practical Toolkit